Last Updated: January 2026
This Privacy Policy explains how Loteat (the “Platform”) collects, uses, stores, and protects your personal information. The Platform is operated by FLYREACH LIMITED.
By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.
Platform Name: Loteat
Company Name: FLYREACH LIMITED
Registered Address: FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
Phone: +852 63573049
Email: contact@loteat.com
We may collect the following types of information when you use the Platform:
Name
Phone number
Email address
Delivery address
Payment-related information (processed via third-party payment providers)
IP address
Device type and operating system
Browser type
Access time and usage logs
Products ordered
Order history
Transaction records
Delivery status
We collect and use your information for the following purposes:
To provide and operate the Platform services
To process orders and payments
To deliver products and services
To communicate with users regarding orders or support requests
To improve user experience and platform performance
To comply with legal and regulatory requirements
We may share your information with:
Payment service providers
Delivery and logistics partners
Customer service providers
Regulatory or legal authorities when required by law
We do not sell or rent your personal data to any third parties.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no system is completely secure. You acknowledge that data transmission over the internet may carry inherent risks.
We may use cookies or similar technologies to:
Remember user preferences
Analyze traffic and usage behavior
Improve platform functionality
Users may choose to disable cookies through their browser settings, but this may affect certain features of the Platform.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Depending on applicable laws, users may have the right to:
Access their personal data
Request correction of inaccurate data
Request deletion of personal data
Withdraw consent for data processing
Requests can be submitted via: contact@loteat.com
The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
Users are advised to review the privacy policies of those websites separately.
The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that personal data of a minor has been collected, we will take reasonable steps to delete such information.
We reserve the right to update this Privacy Policy at any time. Changes will be published on the Platform and become effective immediately.
Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
Email: contact@loteat.com
Phone: +852 63573049
